Vagabond Studio sends packages free of charge to costumers, but in case of a return they will be charged a shipping fee. (for both the return of the product and shipping of a new one)
WHERE CAN I DELIVER THE RETURN PACKAGE?
If you want to make a return, you can call a courier at your home, or you can place an online order on www.ups.com or any other shipping carrier in EU.
HOW LONG DOES IT USUALY TAKE TO RECIVE MY MONEY BACK?
The amount of money will be refunded within a maximum of 14 working days from the moment we have received and verified the return items.
AT WITCH ADDRESS ARE THE RETURNS SENT?
The returns address is: Wilhelm Filderman street, no.18, postal code: 030866, Sector 3, Bucharest, Romania.
WHERE CAN I FIND THE RETURN FORMS?
The return forms can be found at the bottom of the main page at: USEFUL LINKS in the REFUND POLICY section.
WITCH SHIPPING COMPANY IS CHARGE OF THE TRANSPORT?
The parcels are sent through the partner courier company UPS.
HOW LONG IS THE DELIVERY TIME?
The items are usually delivered in 2-5 working days.
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